Using templates helps ensure that your scenarios always include enough details to achieve their goals. One such template includes the following elements:

  1. Scenario framing (What is the overall story we are trying to tell?)
  2. Actor (Who is the primary actor? What do we need to know about their personality and goals?)
  3. Context (What do we need to know about the actor's history or circumstances?)
  4. Inflection point (What event or series of events alter the course of the scenario?)
  5. Outcome (Who or what was ultimately impacted? How?)

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